IS
Imran S
1 reviews | Active since Apr 2015
26 Apr 2015, 06:21
Telkom changed night surfer time to midnight
Signed a 24 month contract with telkom , approx 6 months into my contract telkom changed night surfer from 11pm to midnight which is a breach of contract, when I called and enquired I was told that was what was done and I had no say in the matter despite signing a 24 month contract with 10 gigs of data and 7.5 gigs fro 11 pm<br> I signed the contract based on the conditions and terms stipulated and telkom without consulting or mutual agreement changed the conditions which is grossly unfair and a breach of contract<br> This is pathetic that large companies do business with this types of ethics !!!!! Disgusting !!!
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Replies (1)Telkom's replyOfficial
26 Apr 2015, 08:49Hello Wingman687,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106488.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106488.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply26 Apr 2015, 08:49
Official
Hello Wingman687,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106488.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106488.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
