BM
Beauty M

1 reviews | Active since Jul 2016

16 Oct 2016, 14:34

TELKOM CHANGE MY CONTRACT WITHOUT MY KNOWLEDGE

<p>I took a mobile contract for R179,00pm for my son in September 2015. All was fine until they start debiting me with R528,80, without even communicating with. i took that contract because that's what i can afford. i called their call centre so many times and nothing was solved.</p> <p>The last consultant i spoke to told me they were aware of the error and i had a credit on my account. She confirmed i wont be debited as they will be taking from the credits i had. After two months i was surprised to find that i was debited with R1400,00.</p> <p> </p> <p>Moenib once rep**** on this side to say they will investigate and reply _ BIG LIE. They never get back to me.</p> <p>Im now going to fight this cause i know my right. you cannot change the contract we agreed on without consultation with me and checking my affordabilty.</p> <p> </p>

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