Telkom CEO will receive full details

For many weeks my two phones at different sites have not worked, despite numerous emails, calls to 10210, visits to Claremont office, but no accountability, co-ordination, feedback or action. <br> I have researched, published and spoken internationally on customer service, and your CEO Mr Maseko will receive my detailed report on this. With my dead home phone 715CWK250815 I have been told it will be fixed ASAP, \will be escalated"twice"