TELKOM CELL PHONE CONTRACT

It is impossible to cancel a Telkom cell phone contract. My contract finished in April 2017. I E-mailed Telkom cancelling my contract but got no response. I carried on getting the account and the debit order was taken from my bank account. In September I e-mailed them again with the cancellation documents. I received a letter confirming that my contract was cancelled. I still received accounts and the debit order is still going off my bank account. I went to the Telkom Shop in Greenstone 3 weeks ago and filled in another cancellation form. I have had no correspondence from Telkom but I am still receiving accounts and the debit order is still going through my account. I do reverse the debit order but my bank charges me R35.00 each time. I have been advised by the bank to close my account and open a new one but this still does not solve the problem that I have probably been blacklisted by Telkom due to their inefficiency. I have had to take time off work and it has cost me a lot in bank charges to try and sort this problem out and I am still not getting any results. This is blatant theft on Telkom's behalf as they have acknowledged the cancellation in writing.