Telkom

On the 21 July 2020 I bought an airtime and recharge it and i bought 1 Gig data whereby they dedicted the money from my balance but however I never receive my data since that day and i lodge a complain from the 22 July 2020 and one of the consultant promised me to file a complain to back office as he's working from home and it will take 48 to 72 hours they will resolve my problem but until today I have never receive my data since that day and i have been calling them for more than 5 times and they have been sending me from pillar to post and they promised me that the surpevisor will give me a call but nothing till today ,i need my data cause im using it for work purpose .