Telkom causing heartbreak

<p>I'll get straight to the point , I'm not doing this write up for myself but for a very good friend of mine that’s been having endless problems with you people since he signed into contract with you people. My understanding is when you open/apply for a new contract, banking details is required in order to load the debit order (hence you requesting 3 months bank statement and payslips) which has all this information on. Now for the past 24 months and back and forth with you people not loading the debit correct or just not paying attention to the client’s needs my friend has been listed as a slow payer. BUT what you people failed to understand or might know (Due to your system indicating payments) payments were made and proof can be provided if need be. What’s really gets to me is the fact that he has been listed as a slow payer and he really wants to buy a home for himself and his pregnant wife but now TELKOM is in the way of that. </p> <p> </p> <p>Now this is what’s going to happen you will get into contact with me and I will help him sort out this matter , we will submit all the proof you people need but you will also remove him from the slow payers list and take to task whomever was responsible for the whole mess up. If Telkom does not comply with this request I will make sure everyone finds out how bad you people do business , claiming to be this customer orientated company yet you only do the opposite of what you claim.</p> <p> </p> <p>I await you feedback my details are list and I can provide his.</p>