TELKOM CAUSE THE PROBLEM BUT CHARGE THE CLIENT

I have written previously about issue with Telkom whereby I was without an internet service for a significant period. Well it took Telkom almost a month to work out that they had incorrectly increased the speed on my line to 20mgs which my router could not cope with. Despite this being a problem caused and exacerbated entirely by the incompetence of their employees and the fact that I had to bear the costs of paying Telkom and Mweb a month for no service, having to unnecessarily buy a new router because Telkom said at first that it must be a router problem and having to endure significant inconvenience, they still have the cheek to bill me for an unnecessary call out fee. So the client has to suffer because they sent out a ****** *********** technician, Andre, who didn't know how to sort out the problem and covered his ass by saying it was an unnecessary call. If only Simon Machethe and Morudi le Kganyane had been sent a month earlier I would have been writing a semi-complimentary report about Telkom.