Telkom Case Number: SM121895

Hi - I complained last week about difficulty in getting in contact with Telkom to cancel my ADSL line. I had Telkom response via Hello Peter and was advised that the situation was resolved and case closed (Telkom Case Number: SM121895). Unless the line is down for maintenance it would appear that Telkom might have also cancelled my landline... (not ringing and not dialling out) !! Telkom please contact me urgently as I cannot get through to 10210 again.... I have tried a number of times today with 30 min holds before I gave up. I specifically repeated a number of times to Telkom (spoke to Ruksana... Ref ***A) that I only wanted the ADSL line cancelled and NOT the landline !!!!!!<br> I need that number back before Telkom give it away (if it in fact has been cancelled)