TELKOM Case no. 194/91770 - S.E. Joubert - 2 CONTINUE

<p>To: ********** ********** />Cc: Susan Joubert ********** co.za) <Susannas.Joubert@ standardbank.co.za>; Joubert, Louis (LJOU) ********** Louis & Susan ********** ) ********** ><br />Subject: FW: TELKOM Case no. 194/91770 - S.E. Joubert<br /> </p> <p>Good Day,</p> <p> </p> <p>Please see attached documents and kindly assist by cancelling this invoice and closing the account as requested numerous times.</p> <p>We are looking forward to your superior service as National Service provider.</p> <p> </p> <p>Thank you,</p> <p>Susanna Joubert</p> <p> </p> <p>From: Joubert, Susanna S [mailto:Susanna.Joubert2@ standardbank.co.za] <br />Sent: Friday, March 24, 2017 12:35 PM<br />To: ********** />Cc: Joubert, Louis (LJOU) ********** />Subject: [**EXTERNAL**] FW: TELKOM Case no. 194/91770 - S.E. Joubert<br /> </p> <p>Good day,</p> <p> </p> <p>I have had no response to this correspondence not even an acknowledgement.</p> <p>Once again poor service.</p> <p> </p> <p>From: Joubert, Susanna S <br />Sent: 23 March 2017 09:50 AM<br />To: ********** />Cc: Joubert, Louis (LJOU) ********** />Subject: FW: TELKOM Case no. 194/91770 - S.E. Joubert<br /> </p> <p>Good day,</p> <p> </p> <p>I have received a account for R1100-00 –termination penalty.</p> <p>Please be advised that should this debit be presented it will be returned “No authority to debit”</p> <p> </p> <p>Attached a letter with cancellation form signed and sent well within the cool down period to terminate this service.</p> <p> </p> <p>I am very disappointed in the service levels received from Telkom, not just are the people dealing these kind of issues *********** but also</p> <p>the representatives the company uses to sell your products.</p> <p> </p> <p>It is also no pleasure trying to phone as I have previously been put through from pillar to post just to realize that the right hand does not know what the left hand is doing, once again incompetency.</p> <p> </p> <p>Please pass a credit with immediate effect account no ********** 69 for R1100-00.</p> <p> </p> <p>Regards from a very disappointed client</p> <p>Susanna Joubert</p> <p> </p> <p>From: Joubert, Louis (LJOU) <br />Sent: Wednesday, April 19, 2017 1:35 PM<br />To: ********** ********** />Cc: Susan Joubert ********** co.za) <Susannas.Joubert@ standardbank.co.za>; Joubert, Louis (LJOU) ********** Louis & Susan ********** ) ********** ><br />Subject: FW: TELKOM Case no. 194/91770 - S.E. Joubert<br /> </p> <p>Good Day,</p> <p> </p> <p>Please see attached documents and kindly assist by cancelling this invoice and closing the account as requested numerous times.</p> <p>We are looking forward to your superior service as National Service provider.</p> <p> </p> <p>Thank you,</p> <p>Susanna Joubert</p> <p> </p> <p>STILL TO TODAY NO RESPONSE OR ASSISTANCE OF ANY KIND???!!!</p> <p>ALL DOCUMENTATION AVAILABLE - PLEASE ASSIST!!</p>