Telkom Carnival Mall is PATHETIC

Pathetic ****ing service from Telkom Carnival Mall. Would rate Telkom 0 stars if they had the option. Bought the Huawei Nova 8i phone yesterday the 20th Nov 2021 on contract. The phone has problems with all apps you download eg the FNB Entertainer app or even a simple game. It takes you to G-space and not directly into what you want. Had problems getting my email on the phone. This phone is useless and came to Telkom at Carnival mall again today the 21 Nov 2021 to give the phone back. Spoke to the supervisor Thabiso about it and he said the technicians are all off. They saying that its Huawei's problem, which I dont understand because they advise you and sell the phone at the store saying that it's an amazing phone. Why promote the brand Huawei and sell their product if you want to push blame onto them saying it's the system. Asked for a Manager and there was no manager at the store. The supervisor called the manager Brian who was even more ****ing useless and want me to come in on a 3rd day to sort the phone issue. Which is a waste of my time and fuel again. I asked them to take the phone back which they do not want to do. Frustrated is not even the word I feel right now. My old Samsung which was half the price works a million times god damn better. The Telkom network is ****py on top of that. I advise anyone that is looking for a phone or for help with service NOT TO USE TELKOM. I do not want this phone and want to cancel immediately.