Telkom cares about doing sale. If you are logging a complaint, they don't care.

I bought a router on contract they connected it. On my arrival at home, I immediately wanted to search something it was already disconnected. It kept on disconnecting. Following day, I went back to their branch they checked and find that it keeps on disconnecting also on their side.

Meaning they gave me a faulty router. They could not give me a new one because their manager did not agree about that. I had to wait 2 weeks for it to be sent for repairs. Their customer service was bad after the sales day. They only care about the sales not the solving my problem that is caused by them.

I even opened the case online on the customer services till now they did not get back to me, they just opened a case.

I had to wait because of their fault.

Telkom: 25 Adderley Street, Shop 5 Ground, The Adderley Zonnebloem