GP
Greg P
1 reviews | Active since Jul 2011
26 May 2015, 11:58
Telkom capped my uncapped ADSL
I have a 2MB uncapped ADSL line hosted by Telkom. For the 2nd month in a row - at close to month-end - Telkom reduces my line speed to a crawl. This is apparently due to me \abusing"the internet.<br> I called the call centre the 1st time and expressed my disapproval"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
26 May 2015, 13:32Hello PophamG,
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113418.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113418.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply26 May 2015, 13:32
Official
Hello PophamG,
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113418.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM113418.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team