TELKOM CAPE GATE UNPROFESSIONAL BEHAVIOUR

Incredibly poor service by Curtis and the Manager from Telkom Cape Gate!

I went through an approval process over the phone and with Curtis and I was approved. Hd told me to send my documents required to apply for a Hauwei Tablet and I was told to come in the next day to sign the contract and collect the tablet. I came to Cape Gate on Wednesday the 18th March and I signed my contract and my tablet was on the table waiting for me. Curtis and his colleague were even going to help me set up some apps on there. Then I was told my bank statements were not in the correct format, so I went to the Nedbank ATM and drew 3 months bank statements. Then when I came back with that, I was told my payslip was incorrect and they could not release the tablet until I get that sorted. I told them that my request paperwork that I sent in the day before was supposed to be checked before I was asked to come in. Then I could have corrected what was necessary and brought it with me to collect the tablet.

I then sent my updated Payslip to Curtis and called the Telkom Cape Gate shop and the Manager first did not want to talk to me and then the phone kept on being put down in my ear. They were avoiding me!!! Then the Manager eventually said that my application was declined by Telkom! Why the hell would I sign a contract just to be declined hours later!! They were lying and covering it up. They made huge **** up and don't want to admit it or apologies. Avoid them please. Curtis is incredibly lazy.