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Frans B
1 reviews | Active since Jul 2015
02 Jul 2015, 18:32
TELKOM CAPE GATE TERRIBLE
I app**** for change of ownership. Gentleman at telkom cape gate tells me itll be done by morning. NEXT DAY. Nobody knows nothing at the call centre. I have no internet now as well.<br> My adsl line was transfered by Afrihost to Telkom (line management) whom now doesnt accept the line its just says backdated. I CAN clearly see its been transfered. So in the end i have no telephone line. No adsl nothing. Yet i have to pay and watse several hours at the branches whom then tell me they cant help or i have to call their callcentre.
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Replies (1)Telkom's replyOfficial
02 Jul 2015, 18:47Hello FRANSHendrik,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM122635.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM122635.
Regards,
William Letwaba
Social Media Team
Telkom's reply02 Jul 2015, 18:47
Official
Hello FRANSHendrik,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM122635.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM122635.
Regards,
William Letwaba
Social Media Team
