tB
tam B

1 reviews | Active since Sept 2013

17 Mar 2016, 17:24

TELKOM cant seem to get anything right !!!

1. My Telephone is still Suspended = No ADSL = No Internet.<br> 2. I cant even log and fault over the internet or via the phone as i just get a message to tell me that my line is currently suspended ..... Goodbye. <br> 3. I have emailed the following email addresses to try and sort this matter out on several occasions. <br> \Jody Harrison (J)\" ,<br> \"Tembela Ncumeza (T)\" ,<br> [Email Removed]<br> [Email Removed]<br> Dennis Jourbet - [Email Removed]<br> Jos? Dhladhla ,<br> [Email Removed]<br> <br> I haven't got a single response from a single person at TELKOM.<br> I have emailed proof of calls, proof of payments, monthly invoices , a spreadsheet of everything. I have called so many times and no one at Telkom seems to get it right ! This has been ongoing now since 28th May 2015. TELKOM STUFF UP, incorrectly billing my account, double charging me, then suspended my service for an ERROR you caused ? <br> <br> GET IT RIGHT TELKOM!!! "

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Replies (1)
Telkom
Telkom's reply17 Mar 2016, 18:46
Official
Hello Tamsicle,

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is SM188262
Regards
Hilary
Telkom Social Media Team