TELKOM cant read !!!!!!!!!

Since August we are trying to cancel our telephone line, I've send so many emails, I've been to the store, but still receiving my bill , even though we don't even have a phone in the house anymore..

I am sitting with this problem and DO NOT know how to get it sorted, how many phone calls have 1 to make and how many emails do you have to send to cancel a line, now I struggle with the business phone as well, business sold but still get the bill....

Telkom is just terrible, past terrible...