WD
Wouter D

1 reviews | Active since Apr 2014

03 Feb 2017, 10:13

Telkom cant make good on their promises!

<p>As always Telkom is a joke!</p> <p>It has been over 6 months now strugling with telkom to sort out my lte router.</p> <p>They falsly advertise not less than 10meg a sec but cant even provide me with a proper 1meg a sec.</p> <p>Countless phone call and still i can get any help.</p> <p>Always the same generic exuse "we will follow up and come back to you".</p> <p>The useless things cant even do the curtasy of phoning you back giving you updates.</p> <p>They just ignore the problem hoping it will go away.</p> <p>WORST SERVERS PROVIDER IN SOUTH AFRICA!</p>

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Replies (2)
Telkom
Telkom's reply03 Feb 2017, 12:22
Official

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback.

Your reference number is ***5.

Regards,

Busi

Telkom Social Media Team

***

WD
Wouter D's update10 Feb 2017, 16:17
Reviewer Update

Lets take note telkom has now taken more than 6 month to "investigation"

They where quick to respond on my post on the 3rd. It is now the 10th still no one called me!

I will repeat worst service provider in SA