Telkom can't follow simple instructions

Telkom have been pestering me fore two years to move from ADSL to Fibre. Their rates were not particularly competitive when you factored in the coats of having to retain copper for voice calls. I did not want to change to another ISP due to the e-mail account which is tied to too many of my other accounts for password resets etc. Telkom came through with a Fibre package plus VoIP which made sense and I agreed to switch with the strict condition that my ISP/email account remained unchanged. The fibre switch and installation was absolutely amazing no problems...... until a week later when they dropped my e-mail account and no one can do anything about it. To add insult to injury I got an SMS from Telkom sayiing my land line switch to Voip is in progress details e-mailed to ..... the mail account they have closed !!!

Telkom is dead.. long live Telkom they never change