TELKOM CANT BE CALLED A \SERVICE"PROVIDER"""

Worst service I have ever experienced since the last time I had to deal with this sorry excuse for a service provider.<br> We moved apartments over a week ago and had to subsequently move our telkom line. After completing the required form online and receiving no response I went into the rosebank branch on Sunday. I resubmitted the request and was told that the line would be moved by Thursday and I would receive an sms and all that needed to be done was plug in the phone and modem as there was an existing phone line. I was assured there would be no need for anyone to come out. Needless to say Thursday came and went and no communication. I then went back to thee rosebank branch today (Friday) and was informed that they had only started disconnecting the line from the previous flat today and they could not confirm when they would begin to install. Also that they would need to come to the flat to install. So I left utterly confused, with no information on when I can expect the line I am paying for to be running again and after being told 2 different stories. Pathetic excuse for service and the lack of basic knowledge on processes is atrocious.