Telkom cannot resolve their own issues.

My family has had this telkom landline account for more than 30 years so like everyone else we have all the extras over the years. From the 10th of February our phone has not worked and obviously includes the wifi that comes with it. We have went into the store to lay a complaint. Called several times daily since than and nothing can be done. This is ridiculous as we have incurred multiple other costs that would have just been covered in the package that we are paying for to telkom. Yet we still will be expected to pay for this months service.