Telkom CANNOT port a number for you

I decided to move my wife's contract from Cell C to Telkom. We made it clear to the Telkom store that the contract was in her father-in-law's name at Cell C and would be in my name at Telkom. We were not advised that we would need to do a change of ownership with Cell C.<br> <br> After two weeks of the port not working, we found out that the change of ownership was needed. We did this three weeks ago. Telkom STILL have not ported the number, the call centre is a long wait and ultimately unhelpful and the last time I opened a port (last Sunday) it was just cancelled for no reason. Still no joy since then despite numerous calls.<br> <br> Telkom signal is great but this porting process is absolutely pathetic.