SL
Sean L
1 reviews | Active since Aug 2014
01 Jun 2015, 15:22
Telkom cannot fix ****
Since late February 2015 i have been having ADSL connectivity problems where speeds of 150-250 kbs are the going norm on my 4MB line. This has been attended to by numerous technicians on numerous occassions who have all been unable to resolve this issue. Telkom keeps saying the issue is resolved when it it not. Today I cancelled all appointments to meet with a Telkom representative who did not arrive for the appointment. The service is worse than shocking and I don't know who to turn to now I have been to so many departments, had so many survey companies ask me to rate Telkoms service (-10) and still no resolution.
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Replies (1)Telkom's replyOfficial
01 Jun 2015, 16:09Hello grumpysean,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114971.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114971.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply01 Jun 2015, 16:09
Official
Hello grumpysean,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114971.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM114971.
Regards,
Joshua Mnisi
Telkom Social Media Team
