SD
Smita D

1 reviews | Active since Nov 2016

01 Dec 2016, 12:14

TELKOM CANNOT FIX MY LINE!!! They are good for nothing!!!!!! Down with Telkom!!!!

<p>My line ********** 803 is dead and no internet from the 25/10/2016. I have chatted online to agents from Telkom namely, Xolisa Mziwoxolo, Sivuyile Welcome and Mvuyisi Buwa. All these agents have advised me that my line will be fixed by the end of 30/11/2016 and that a technician tried to call me to advise me of this. However, no one tried to call me and my line is not fixed as promised. Then on the 01/12/2016 I chatted online to Masithembe and he advised me that these agents gave me wrong information and my line has not been attended to by a technician as yet and that there is no commitment date set. TELKOM AGENTS ALL TELL ME A DIFFERENT STORY!! The FACT is the my fault is not RESOLVED from the 25/10/2016 till date. This in itself shows people that how *********** AND TERRIBLE TELKOM IS!!! IS THERE ANY OTHER COMPANY THAT CAN COME UP WITH THEIR OWN INFRASTRUCTURE AS THERE ARE ALOT OF PEOPLE THAT IS SICK AND TIRED OF DEALING WITH TELKOM!!!?</p>

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Replies (1)
Telkom
Telkom's reply02 Dec 2016, 07:21
Official

Good morning.

Apologies for the inconvenience caused. Our team will look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.