TELKOM CANNOT FIX MY ADSL

Hello Cornelia<br> <br> I hope are well. Conelia I am trying to resolve a problem on my ADSL and the people on the call desk is treating me like a *****. I am not computer illiterate and a perfectionist that I do thing correct according to instructions.<br> <br> Currently I spent more than 8 hours on the phone being transferred back and forth.<br> I got a notification that my usage is high, since then I have been struggling to get this resolved. Nobody can assist me or resolve the issue and currently I am without internet connection and need to support my company on standby<br> My account nr,*** even is wrong according to the technical lady, so I cannot link my adsl account to my other user name<br> I spent 6 hours today without a solution, I apparently need to acknowledge the terms and conditions, which I cannot do, I am getting the message \ please resubmit and login again<br> My password were change about 20 times with no luck<br> The agent Omesh that worked on my line(***)