FP
Franco P
1 reviews | Active since Jun 2010
05 Apr 2016, 06:01
Telkom cannot fix business line
Line went dead on 18/03 and the fault was reported and on 21/03 the fault was closed but no repairs was done. I reported the fault again on 31/03 and no repairs has been done even after the second fault that was logged. The line has been out of order for 19 days and Telkom just doesn't care even though it is a business line and we spend at least R8000 per month on Telkom. Really disappointing!
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Telkom's replyOfficial
05 Apr 2016, 07:27Hello francopea,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply05 Apr 2016, 07:27
Official
Hello francopea,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team