A
Anonymous
1 reviews | Active since Jan 2020
07 Mar 2016, 13:38
TELKOM CANNOT FIX ANYTHING!!!!! OVER IT
I think its time to replace Telkom once and for all. 17CRI100216<br> <br> For 6 weeks we have been complaining about faulty lines with Telkom, these being BUSINESS lines that we use to conduct business. We have had a series of technicans out and all they say is your equipment is old. Its not even 5 years old and strange how my last one lasted 8 years with no problems.<br> We having to make endless calls as one of our lines is faulty and the person on the other side cannot hear from the crackle on the line. Sort it out otherwise you will lose more business. I'm sick of dealing with this now!!!! And i am not paying for Telkom's incompetence, very sorry!
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Telkom's replyOfficial
07 Mar 2016, 17:19Hello Cindycypm,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keegan
Telkom Social Media Team
Best regards,
Telkom's reply07 Mar 2016, 17:19
Official
Hello Cindycypm,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.
***
Regards
Keegan
Telkom Social Media Team
Best regards,