DS
Deon S

1 reviews | Active since Jun 2012

26 Nov 2015, 13:05

TELKOM CANNOT FIND ACCOUNT BUT CAN SEE MAILBOXES

Acc *** Customer number ***-4<br> <br> I have now been thrown from pillar to post and no Joy<br> <br> Every single Telkom consultant put me on hold with a song playing and then the next person answers and the same happens<br> <br> We have a Telkom domain hosting account with Telkom (no Telkom landline) domain [Email Removed]<br> <br> the consultants can see the mailboxes is active but no-one can find the account<br> <br> Is there anyone in Telkom with savvy that can sort this out - hello I want to pay my account<br> <br> A Taljaard / D Scheepers

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Replies (1)
Telkom
Telkom's reply26 Nov 2015, 15:13
Official
Hello DEONSC,

Thank you for bringing this matter to our attention.

Please be assured that this matter has been escalated to our Accounts Team,we will contact you and provide with feedback.

Your reference number: SM171848

We apologize for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
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