Telkom cannot deliver- Stay away

Telkom ADSL install more than a month ago, reported line 5 times already, still no to little connectivity, if connectivity, i get 20 to 40 kb download. This is a 2 meg line. Had one call back from Telkom, nothing happened. Have call ref *** and escalation ref 669833, also filled in the Telkom SMS detail, still no response.Worst experience i have had with any provider. Will now try and cancel service, but have little hope to hear anything from them..., not what i expected from the no1 provider in this country. all faith is lost...