Telkom cannot cancel contract trying for 8 months

I went into a telkom store to cancel my contract in April 2015, filled in the forms and was told it was cancelled as the 2 year period was over and it was on a month to month basis.<br> <br> Every month since April I keep receiving a bill via email for a service i do not use and every month I phone their call center to cancel, escalate and try and fix this. each time giving them my contact number where i can be reached. <br> <br> Every month I phone my bank asking them to reverse the debit order.<br> <br> Every month Telkom try and change the debit to a different date.<br> The Account manager Tumelo Madisha assured me last month that cancellations will call me in 72 hours to finalize the cancellation.<br> <br> Today I called the call center again and they \will send another email"for him to call me.<br> <br> Apparently"