Telkom cannot bothered when t comes to service

<p>In March I requested for Telkom to cancel my subscription due to the fact that the wifi did not seem to work no matter how many times I reset it, after calling Telkom countless times trying to resolve the matter I decide to cancel the line. I first requested for the cancellation in March, but did not get any response from Telkom. I then requested for cancellation again on April 19th, still I did not get any response. So I decided to not pay my Telkom bill so that the line would get suspended while i'm waiting for a response, still nothing. The next time I get communication from Telkom was requesting for payment, I said I will pay provided that my subscription is cancelled. and now I'm getting a bill for the past two months of which i have never used the line, what am /i being charged for? I am willing to settle the amount that I was billed before I requested for cancellation, anything after that I will not pay.</p> <p> </p> <p>It’s been a week since I’ve been waiting for Telkom representative to call me, so far I haven't received any response regarding my complaint, instead I was charged for this month despite the fact that my line was suspended two months ago. I've also received a threatening call from your lawyers regarding the payment. I would like to pay and settle the matter, but won't do so until my subscription is cancelled and i am appropriately billed.</p>