Telkom cancels internet immediately after one month's notice is given and bills for the next month

I started a 24 month Telkom LTE contract in November of 2019.

This contract ended in November of 2021 and we then went over to the month-to-month option.

On the 13th of January 2022, I used Telkom's online platform to give one month's notice that I want to cancel my LTE plan.

The very next day, on January 14th, my internet was off.

We have always paid in advance, as our very first month we paid a pro-rate for the few days ahead of the new month and then paid for the month ahead.

Telkom has since handed me over to NuDebt for refusing to pay their invoice. An invoice for February, eventhough we had no internet as of 14 January.

They breached contract when they did not follow their own one month notice rule!