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andrea G

1 reviews | Active since Sept 2015

15 Sept 2015, 20:21

TELKOM CANCELLED MY PHONE LINE...BY MISTAKE!!!!

My business has been running with a Telkom phone line and ADSL. Nearly a month ago I decided to change from ADSL to LTE. In doing so I've requested my ADSL line to be suspended. <br> Unfortunately, the Telkom lady made a HUGE mistake and not only cancelled my ADSL line but also my landline number. This happened last week Wednesday 9th of September and since then I'm suffering losses in my business because of a Telkom MISTAKE. The Manager Mario at the Fourways Branch keeps telling me that they are working on it but I cannot wait any longer. I NEED MY PHONE NUMBER BACK and I'm looking for legal action against Telkom,

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 09:51
Official
Hello andreag1985,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM146109

Regards
Luleka
Telkom Social Media Team