Telkom cancelled my order

<p>Good day . I app**** last week to have my telkom ADSL line transfered to my new adres . I used to stay 3 blocks away from my new adres. Was assisted by a friendly gentlemen and he processed my order. Here is my outdoor transfer order no : ********** 97. So decided to follow up this morning what the status of my transfer is . I was shocked to be told by Nthepo ( 10210 ) that my order was cancelled. Why was my order cancelled ? If I did not follow up , I would have waited for nothing . I need my line for business !!! I need a explanation why my order was cancelled without my knowledge. Who gave them permission to cancell my order without informing me ?Telkom did not have the decentcy to communicate to let me know that the order was cancelled. So I phoned again this morning and Nthepo provided me with a new order number : ********** 69A . This mean I have to wait again from the beginning . My number : ********** 008. Sorry Telkom , I am very unhappy. I want this sorted out ASAP or it is very simple : I will find another service provider . </p>