FV
Francois V
1 reviews | Active since Mar 2015
12 Mar 2015, 14:06
Telkom Cancelled my contract without permission
This is absurd. My telkom contract was cancelled without my permission and the account is paid in full and has never been in arrears.<br> <br> After calling the call centre they told me that it was a pay as you go number and that it has been cancelled. This is now 36 hours later and nobody has came back to me. This was never a pay as you go number and is on contract<br> <br> I cannot receive or make calls, no internet, nothing. This is a business phone used for my tourism company and I am losing money. Who gives telkom the right to cancel my contract without any notification.
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Replies (1)Telkom's replyOfficial
17 Mar 2015, 16:45Hello f.devilliers,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply17 Mar 2015, 16:45
Official
Hello f.devilliers,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
