Telkom Cancelled My ADSL

I cannot believe the level of service telkom is giving at the moment.

We had to wait 3 months for a new adsl line to be installed and operational.Finally after this horrific wait we were online.

Last week out of the blue our Internet stopped working .Apparantly we sent a cancellation request .OMG I did not send any such request .After speaking to about 10 different consultants who by the way give you a different story or excuse every single time .I was told that the line would be active in 2 days.I was sent an email stating the line was cancelled and it will be activated again in 2 days.2 days passed and to my surprise .Guess what , no Internet. I am so tired of dealing with people who do not know what's going on in their own business .

This is unacceptable behaviour.I work from home and need Internet for daily activities.So much down time is hurting my business.

Telkom does not care about their customers only about their money.

I was promised to be called back by 5 different consultants and still no word from any of them.I disgusts me how people can just lie to your face and not take any responsibility.

Once fibe comes to my area I will finally be rid of this company and all its uselessness .

Your customers are your greatest asset and you treat us like trash.

I have never written a bad review but telkom service standards are the worst out of any company I have ever dealt with.