TELKOM CANCELLED BUT CHARGES FEES WITH NO SERVICE

Cancelled my service for landline ( ********** 716) in December, then January, Then February, then April... They stopped providing service in January (ref: ********** 7). In february, when I continued to be charged, I had to effect another cancellation - still nothing happened. From that time till today, they have been charging me the fee as if I've been receiving services. I contacted their help centre multiple times to effect the cancellation: Ref: ********** , Amanda Phelakho, Sibonelo, Lereis Van Wyk - NONE of these people have helped me. I tried stopping the order with my bank, but Telkom changes the reference and now the amount... From R217.60 to R300. They will not stop charging me for service not provided. I have contacted Retail ombudsman, and next I will try small claims court. I have also complained about ***** to my Bank (FNB)