Telkom cancelled ADSL by accident!! Bad Service!!!

I requested my ADSL broadband service to be moved to MWEB and Telkom cancelled the ADSL service on my line and shouldn't hav? done so. I have now been offline for 10 days with no internet and service! I have called Telkom over and over and over again and I have been advised there is an order pending to switch to MWEB however nothing has happened for 10 days! Telkom simply do not switch the ADSL service back on again so MWEB can provide their service to me. This is terrible service! I held on the phone for 1 1/2 hours on Saturday 7th Feb 2015 and then was cut off and again for 1 hour on Sunday and was cut off. Last week I called and finally got through and was promised the ADSL service will be back on and a week later it is still off! TELKOM - PLEASE SWITCH MY ADSL SERVICE BACK ON so MWEB can provide my internet service to me please please! This has been a terrible struggle with Telkom and caused so, so much inconvenience for me! Please help Telkom! Please sort this out. Please, please please! This is going onto 2 weeks now!