Hellopeter
Share Your Experience
OA
OOSTHUIZEN A

1 reviews | Active since Jun 2018

18 Jun 2018, 11:18

TELKOM CANCELLATIONS - NO HELP

We have been trying since March 2018 to cancel a speed link, which we do not have, but are being billed for. I have been to a Telkom branch personally and we sent various e-mails with NO SUCCESS!!! We have been paying for this service since 1998 which we never even had. please cancel the speedlink service and pay back our money we have been paying since 1998.

0
Replies (3)
Telkom
Telkom's reply29 Jun 2018, 08:26
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

OA
OOSTHUIZEN A's update29 Jun 2018, 09:05
Reviewer Update
GOOD DAY, THE ACCOUNT NUMBER IS: *** COMPANY REGISTRATION NUMBER: *** OWNER ID NUMBER (MRS D OOSTHUIZEN) : ***08 1 PLEASE PHONE ME *** / *** AS MRS OOSTHUIZEN IS MOSTLY IN COURT OR BUSY IN CONSULTATION AND WILL NOT BE ABLE TO TAKE YOUR CALL. BIANCA WALDECK OFFICE ADMIN
OA
OOSTHUIZEN A's update01 Aug 2018, 16:19
Reviewer Update
wow TELKOM REPLY VIA PRIVATE MESSAGE: Official private business reply Good Day Thank you for allowing us the opportunity to assist further on your query. Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback. Make sure you post a “Private Reply” to protect your personal information and allow us to view the details. We sincerely apologize for the inconvenience. Kind Regards Tumelo ____________________________________________________________________________________________________________ I SENT THEM A PRIVATE REPLY THE SAME DAY........ STILL STUCK WITH THIS PROBLEM, NO HELP FROM TELKOM WHATSOEVER!!!!!!!!!!!!!!!! USELESS :(