Telkom Cancellations Never Getting Done.

How on earth do you get Telkom to stop debiting your account after you've cancelled a service? I've cancelled my services with Telkom numerous times and everytime I phone to cancel there is no record of the previous cancellations. I originally cancelled my service on the 21st of September 2018 but Telkom has continued to debit my account as if nothing has changed. I'm not the only one that Telkom is doing to and I won't be the last.

Do not take any service contracts from Telkom as you will have endless headaches once you try to cancel your service.