Telkom cancellations ignoring request
<p>Hi, </p> <p>I have been unable to get action from Telkom regarding a cancellation. It was supposed to be cancelled 1 March 2017 and after multiple emails, no response. My service is at ********** 885. New tenants have already moved in and I am overseas. </p> <p> </p> <p>Regards </p> <p>Louis </p>
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Telkom's replyOfficial
19 Apr 2017, 13:07Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply19 Apr 2017, 13:07
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,