Telkom CANCELLATIONS department non-existant

3 June 2015 - e-mail [Email Removed] - give 30 days notice to cancel ONE bus. line ***. I send signed letterhead and copy of ID as well as copy of last Telkom invoice.<br> Same day, SMBS Retention Ctr sends acknowledgement and on 10 June a read confirmation.<br> 26 June 2015 - resend it. Again get the SMBS Retention Ctr's acknowledgement.<br> 20 July 2015 - phone Telkom 10217 - Business call centre. Queeny in Accounts says its not yet captured