EL
Emily L

1 reviews | Active since May 2018

03 May 2018, 08:04

Telkom Cancellations

In February I contacted Telkom regarding cancelling the DSL line on our Telkom account as we had Fibre installed by Telkom. I have followed up 3 times and after 3 months we are still being charged. I have sent the relevant paperwork 3 times and nothing gets done. Can anyone help with this ongoing issue?

0
Replies (1)
Telkom
Telkom's reply15 May 2018, 12:11
Official

Good Morning Emily

Thank you for contacting us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with your affected number, your ID number and if you have the Order number as well please.

Your ref for this query is AI***
Regards
Jawaad
Telkom Social Media Team

Best regards,