LG
Lee-Ann Gardner
1 reviews | Active since Nov 2011
12 Mar 2018, 08:05
TELKOM CANCELLATION SERVICE IS PATHETIC
I RECEIVED A REPLY TO MY FIRST REVIEW FROM ILHAAM, TELKOM SOCIAL MEDIA, ON 04/03/18 ADVISING THE CANCELLATION WILL BE ESCALATED. REF. NO. AI ********** OR REF. NO. ********** 01A. MY SON RECEIVED AN ACCOUNT FOR MARCH, FOR A LINE THAT WAS CANCELLED ON 18/12/17. PLEASE, WHEN IS THIS LINE GOING TO FINALLY CANCELLED??????? THANK YOU. LEE-ANN GARDNER
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Lee-Ann Gardner's updateReviewer Update
05 Apr 2018, 07:40Hello Jawaad,
I am now at the point where Telkom's apologies mean nothing. No-one has explained the reason why this internet line has not been cancelled. An explanation will be appreciated. To date, no consultant has phoned me...another empty promise!!! Please note, as advised, the account will be credited from the 18 January 2018.
I await your response.
Thank you.
Lee-Ann Gardner
LG
Lee-Ann Gardner's update05 Apr 2018, 07:40
Reviewer Update
Hello Jawaad,
I am now at the point where Telkom's apologies mean nothing. No-one has explained the reason why this internet line has not been cancelled. An explanation will be appreciated. To date, no consultant has phoned me...another empty promise!!! Please note, as advised, the account will be credited from the 18 January 2018.
I await your response.
Thank you.
Lee-Ann Gardner