Telkom cancellation - Request 3 AI***

<p>This is a THIRD follow up review on my original Telkom cancellation request.</p> <p> </p> <p> </p> <p>I have had no telephonic or email contact from Telkom. My account is now due and payable and I cannot make payment. The response below was sent by the Communication team last week.</p> <p>Can someone please call me. I have called Telkom once a week for three weeks now. A consultant gave me her personal address and said that she would contact me. I emailed and it disappeared into the cyber vortex without any response.</p> <p> </p> <p>I have no idea what else to do. How difficult can it be to CANCEL A SERVICE. I am one week overdue on payment and TELKOM is quick to sms me a reminder.</p> <p> </p> <p>I DO NOT WANT YOUR SERVICE anymore. I cannot afford to stand at a telkom shop for 3 hours only to be told that we will send your form through. In this day and age for a communication company to be this pathetic REGARDING actual communication is unfathomable.</p> <p> </p> <p>AND HP Team please do not respond with a generic response like the one below. I NEED ACTUAL HELP WITH A PROGRESS UPDATE PLEASE.</p> <p> </p> <p> HI MuneebaG</p> <p>We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.</p> <p>This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.</p> <p>Interaction Ref:AI ********** </p> <p>Regards<br />keagan<br />Telkom Social Media Team</p>