Telkom cancellation policy a joke
I emailed Telkom to notify cancelation of my telkom account on August the 8th and receive an immediate reply saying I will have a reply in 21 business days and here we are October 17th, no correspondence and I'm of course still getting charged for my telkom account that I'm trying to cancel.
Fibre Fibre Fibre and getting rid of Telkom is the way to go, if only they would let you
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Replies (2)'s updateReviewer Update
24 Oct 2017, 10:34Hi Yazied,
My ID no is ********** 233085, the order number is supposed to be filled in by the agent so I don't have that. The Telkom Account no is 1 ********** 1 and the number in question is ********** . Please note that I spoke to yet another person from Telkom on the customer care line last thursday (oct 19th) , forwarded my mail to her as she requested and have still not heard from her. Telkom needs to cancel that line and refund me with the money that is owed to me for the last two months.
's update24 Oct 2017, 10:34
Reviewer Update
Hi Yazied,
My ID no is ********** 233085, the order number is supposed to be filled in by the agent so I don't have that. The Telkom Account no is 1 ********** 1 and the number in question is ********** . Please note that I spoke to yet another person from Telkom on the customer care line last thursday (oct 19th) , forwarded my mail to her as she requested and have still not heard from her. Telkom needs to cancel that line and refund me with the money that is owed to me for the last two months.
's updateReviewer Update
26 Oct 2017, 15:16Yazied can I have an update please, I responded to your mail 2 days ago already.
's update26 Oct 2017, 15:16
Reviewer Update
Yazied can I have an update please, I responded to your mail 2 days ago already.