Telkom Cancellation of Services. Good Luck...

Why can't we give Telkom a 0 review? A 1 star review is generous. My business moved premises towards the end of last year. I cancelled the Telkom lines, and submitted the necessary documentation as per their cancelation reply email and paid the outstanding amount. Then they keep invoicing the business even though you have cancelled. Latest invoice received yesterday (total owing now R6+k). After I received the first invoice after cancelling I phoned Telkom and asked what was going on. The guy I spoke to was very helpful and explained that one dept gets the cancellation and another has to terminate it and that does not always happen, in fact it happens quite a lot. Left hand, right hand, same body???? Anyway, cancellation docs forwarded to Telkom again. Then the debt collectors start harassing you. So many phone calls later, so many emails of cancellation forwarded to debt collectors and I am still being invoiced. Telkom get your act together, and reading the reviews it would seem I am not the only one with cancellation issues. Is this due to inefficiency in Telkom, or a deliberate tactic to boost revenue reporting? I sincerely hope it is the former. Either way, Telkom you have lost a customer for life. I will never use a Telkom service again.