1 reviews | Active since Sept 2016
TELKOM CANCELLATION OF CONTRACT NOT HONOURED
<p>On the 5th may 2016, I received a letter from Telkom with regards to the option of cancelling my Smart Internet service, the document that was completed and signed and emailed to them on the 6th JULY 2016 and I received an email to confirm receipt. I am still being charged for the service and have been emailing Protentia Mchunu since the 12th September ( as well as the 19th, 21st + 26th) but still have no response as to the progress of the cancellation. All documents were resent to Protentia on the 19th September 2016. I have never come across a company with such bad service and communication. Disgusting!</p>
Hi Noleen
We your reply was on the 28th September and today is the 4th October and i have still not heard from anyone at Telkom, exactly how long does it take Telkom to resolve a simple cancellation isssue???
Hi Noleen
We your reply was on the 28th September and today is the 4th October and i have still not heard from anyone at Telkom, exactly how long does it take Telkom to resolve a simple cancellation isssue???
THIS ISSUE IS STILL NOT RESOLVED, HOW LONG AND HOW MANY PEOPLE DO I HAVE TO CALL TO RESOLVE A SIMPLE CANCELLATION ISSUE?? PERHAPS NO-ONE IS EFFICIENT ENOUGH???
THIS ISSUE IS STILL NOT RESOLVED, HOW LONG AND HOW MANY PEOPLE DO I HAVE TO CALL TO RESOLVE A SIMPLE CANCELLATION ISSUE?? PERHAPS NO-ONE IS EFFICIENT ENOUGH???
It is now the 13th of October and i still have not had a phoe call from anyone at Telkom and am still being charged for the Smart Internet service, Is there anyone at Telkom that is perhaps interested enough to assist me or must I contact the CEO at Telkom to resolve this matter???
It is now the 13th of October and i still have not had a phoe call from anyone at Telkom and am still being charged for the Smart Internet service, Is there anyone at Telkom that is perhaps interested enough to assist me or must I contact the CEO at Telkom to resolve this matter???