Telkom Cancellation not resolved

I had an adsl line with them for 4+ years, which I had cancelled in December 2017 to switch over to a capped LTE package from Telkom aswell.

Since then they have still been running the debit order for my adsl line and landline and data package.

This review is 5 months later after struggling with numerous people at their middleburg branch and call centre, they have up until now not resolved my query about why the service is not cancelled and why the debit order is still running. This is ridiculous. I cant cancel the debit order because then they will hand me over because of the LTE service, even though they have ****** me up until now.

I request in public now to be contacted by a representitive regarding this cancelation so that I can forward him my cancellation form along with their receipt letter of it. I also request you get to work on my refund ASAP because this will be my proof that I did try and resolve the issue before forfeiting debit orders!