Telkom cancellation - Not happening

Hi,<br> I have been struggling to get Telkom to cancel my ADSL and telephone line since last year November 2015. Below are all the reference number and disputes logged. My cancellation of ADSL and telephone line were done at a Telkom branch the 11th November 2015, here are my ref: 11 November 2015 A***5. Then I logged another cancellation as they did not see anything on their system, 07 January ***653A. Then I logged a dispute 21 January 2016 (Telkom NNOC) ***3. I got a call from somebody in PE, BUT nothing happened <br> <br> It seems that every client support person are working on different systems, because, despite all these reference numbers they cannot find anything. Telkom are still trying to deduct money from my account. I am reverse every transaction currently from Telkom. I do get SMS's that the money did not go through which I ignore.<br> <br> As usual my experience with Telkom client service has ALWAYS been pathetic.<br> <br> Can ANYBODY assist please?