MS
Marcel S
1 reviews | Active since Jan 2021
25 Jan 2021, 09:24
Telkom Cancellation Nightmare
Hi Telkom, I cancelled my fixed landline, which I used for ADSL, over 6 months ago, but for the last 5 month, I've still been sent bills.
- For 1, I spoke to your customer care to cancel the account - 2, I've emailed Telkom to cancel and resolve this - And 3, there has been now activity on that ADSL landline for over 5 months.
I need this issue resolved and those bills removed from my account.
I've always been a good customer and always paid my bills on time, you need to resolve this - I do not want judgements on my name because Telkom made a mistake and didn't cancel my account.
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